Transaction Statuses

APPROVAL_REQUIRED - Approval required by Payer, based on Payer configuration
CANCELLED - Cancelled/voided
FAILED - Failed due to decline or account error
PAID - Transaction was successfully processed
PENDING_KYC - Transaction under review by compliance team
PROCESSING - Transaction is in process and waiting confirmation on completion or failure
RETRY - Transaction will be re-attempted based on scheduled process or manually through support channels
REFUNDED - Transaction has been refunded based on refunds against the originating transaction
REFUNDED_PARTIAL - Transaction has been partially refunded based on refunds against the originating transaction
REVERSED - Transaction reversed
REVERSAL_PENDING - Transaction reversal requested and under review
UNKNOWN - Transaction processed but final status is unknown, based on Payer configuration for UNKNOWN response, otherwise will be considered PAID until final status is determined. Only applicable to INSTANT_DEPOSIT

Transaction Types

Transaction Type indicates the direction of funds. CREDIT indicates you are sending funds to a Recipient. DEBIT indicates you are accepting funds from a Recipient.

Transaction Methods

Transaction Method indicates how to disperse or accept funds. Transaction Type indicates the direction of funds, either CREDIT or DEBIT the user (recipient).

Portal and Reporting may show a more detailed description of PREPAID based on the account type they are funding.

Method	Type	Description	Recipient Requirements
ACH_FUNDING	DEBIT	ACH Transaction processed on the same day if submitted before 3:30PM Eastern during business days.	Bank account
ACH_FUNDING_PLUS	DEBIT	ACH Transaction processed on the same day if submitted before 3:30PM Eastern during business days. Failed transactions due to R01 ACH Return Code will be automatically retried at a configured interval.	Bank account
ACH_REFUND	CREDIT	ACH Transaction processed on the same day if submitted before 3:30PM Eastern during business days. Must reference an originating transaction ID.	Bank account
ACH_SAME_DAY	CREDIT	ACH Transaction processed on the same day if submitted before 3:30PM Eastern during business days.	Bank account
ACH_STANDARD	CREDIT	ACH Transaction processed in 3-5 business days.	Bank account
CHECK	CREDIT	Paper Check	Address
ECHECK	CREDIT	Electronic Check	Email
INSTANT_DEPOSIT	CREDIT	Funds transferred to an account via Debit Card	Debit card account
INSTANT_FUNDING	DEBIT	Funds transferred from a Debit Card	Debit card account
PAYPAL	CREDIT	Funds transferred via PayPal	PayPal Account
PREPAID	CREDIT	Funds loaded onto a Prepaid Account	Prepaid account
RTP	CREDIT	Funds transferred to a Bank Account	Bank account
VENMO	CREDIT	Funds transferred via Venmo	Venmo Account

Transaction Request Schemas

The following parameters are applicable for every Transaction method. A subset of Transaction methods have optional request parameters identified in their respective areas below.

Parameter	Type	Required	Description
recipient_id	String	Yes	Recipient ID
account_id	String	Yes	Payment Account ID
type	String	Yes	Direction of funds
method	String	Yes	Transaction method
amount	Double	Yes	Transaction amount
reference_id	String	No	Transaction reference ID
memo	String	No	Transaction memo
location_id	String	Maybe	Valid State or US Territory Possibly required for compliance purposes
meta_params	JSON	No	JSON string of values to include for reporting requirements Please consult with technical team on usage

ECheck

Parameter	Type	Required	Description
email	String	No	Email override for ECHECK transactions

ACH Funding / ACH Funding Plus

ACH Funding / ACH Funding Plus allows for a funding_options request object with risk-associated parameters.

Parameter	Type	Required	Description
funding_option.user_segment	String	No	Segment name to indicate user cohort
funding_options.ip_address	String	No	User's IP address, can help mitigate against fraudulent transactions
funding_options.user_agent	String	No	User agent of user's device, can help mitigate against fraudulent transactions

ACH Refund

ACH Refund request requires the originating Transaction ID to match against the original transaction.

Parameter	Type	Required	Description
originating_transaction_id	String	Yes	Originating Transaction ID to be referenced

Transaction Webhooks

Webhooks are essential to knowing the latest status of a transaction. A Transaction webhook will be sent with the initial Transaction request and all subsequent status updates. Review the Webhooks documentation page for samples and further details.

Transaction Error Codes

A comprehensive list of error codes and descriptions can be found at API Error Codes. 4xx responses follow a consistent format shown below. Under certain conditions the error response will contain a transaction_id and/or additional risk metrics associated with the transaction.

{
    "http_status": 4xx,
    "error_code": "{error code}",
    "error_message": "{error description}"
}

ACH Funding Error Codes

Specific to ACH Funding, there are additional error codes as a result of pre-transaction checks for velocity, bank balance lookup, and risk score evaluation. Risk-related error codes will include a funding_options_response object with configured threshold values and actual values.

Error Code	Details
ERR_ACCOUNT_BALANCE_THRESHOLD	Balance does not meet required threshold for transaction
ERR_ACCOUNT_BALANCE_UNAVAILABLE	Plaid bank account balance is unavailable, a new transaction request can be issued with `balance_check`: `false` to bypass the balance check
ERR_ACCOUNT_RE_AUTH_REQUIRED	Plaid account requires re-authorization and the user will have to go through the Bank Account Widget workflow
ERR_ACCOUNT_RISK_BANK_BALANCE_THRESHOLD	Bank risk threshold was exceeded and the bank balance multiplier was not met. The bank balance requirement then starts at 200% and increases an additional 100% for every PROCESSING transaction
ERR_ACCOUNT_RISK_LEVEL_NOT_CONFIGURED	Client incorrectly configured for `risk_level` passed into the `funding_options` object or is not setup with default risk threshold levels
ERR_ACCOUNT_RISK_METRICS_UNAVAILABLE	Plaid risk data is unavailable, a new transaction request can be issued with `risk_check`: `false` to bypass the risk check
ERR_ACCOUNT_RISK_THRESHOLD	Consumer risk threshold was exceeded
ERR_PROVIDER_ACCOUNT_MISCONFIGURATION	Client incorrectly configure for Plaid integration
ERR_VELOCITY_LIMIT	Velocity limit reached

ACH Refund Error Codes

Error Code	Details
ERR_INVALID_ORIGINATING_TRANSACTION_ID	The originating Transaction ID is invalid or not found
ERR_REFUND_INVALID_ORIGINATING_METHOD	The originating Transaction method is not an ACH_FUNDING or ACH_FUNDING_PLUS transaction
ERR_REFUND_INVALID_ORIGINATING_STATUS	The originating Transaction status is not PAID or REFUNDED_PARTIAL
ERR_REFUND_AMOUNT_EXCEEDED	The refund request amount plus any previous refunds towards the original transaction exceeds the original transaction amount