API Error Codes

Error CodeDescription
ERR_ACCOUNT_ALREADY_REGISTEREDAccount already registered
ERR_ACCOUNT_AUTH_REQUIREDAccount authorization required
ERR_ACCOUNT_BALANCE_THRESHOLDAccount balance insufficient
ERR_ACCOUNT_BALANCE_UNAVAILABLEAccount balance unavailable
ERR_ACCOUNT_FAILED_IDENTITY_MATCH_LIMITAccount identity match failure limit exceeded
ERR_ACCOUNT_FROZENAccount frozen
ERR_ACCOUNT_LIMIT_EXCEEDEDActivity limit exceeded
ERR_ACCOUNT_NAME_MATCH_UNAVAILABLEAccount name match unavailable
ERR_ACCOUNT_NAME_MISMATCHAccount name mismatch
ERR_ACCOUNT_TYPE_RESTRICTEDAccount type restricted
ERR_ACCOUNT_NOT_ADDEDWe were unable to add your account at this time
ERR_ACCOUNT_PROVIDER_MISMATCHAccount invalid for provider
ERR_ACCOUNT_RE_AUTH_REQUIREDAccount re-authorization required
ERR_ACCOUNT_PROVIDER_NOT_ENABLEDPayer not enabled for Account Provider
ERR_ACCOUNT_RISK_METRICS_UNAVAILABLEAccount risk detail unavailable
ERR_ACCOUNT_RISK_LEVEL_NOT_CONFIGUREDAccount risk level not configured
ERR_ACCOUNT_RISK_THRESHOLDAccount risk threshold exceeded
ERR_ACCOUNT_RISK_BANK_BALANCE_THRESHOLDAccount bank risk exceeded and balance insufficient
ERR_ACCOUNT_SHARING_LIMIT_EXCEEDEDAccount sharing limit exceeded
ERR_ACH_RETURN{return code}:{detail}
ERR_BANK_ACCOUNT_BLOCKEDBank account blocked due to chargebacks
ERR_BANK_ACCOUNT_USER_BLOCKEDUser blocked due to chargebacks
ERR_BANK_ACCOUNT_VALIDATIONError validating Bank Account
ERR_CARD_INELIGIBLECard ineligible
ERR_CARD_PAV_CVV_FAILURECard CVV invalid
ERR_CARD_PAV_ERRORUnable to verify card account
ERR_CARD_PAV_PAN_FAILURECard PAN invalid
ERR_CLIENT_ACCESS_PAYERClient does not have access to payer
ERR_CREDIT_CARD_NOT_SUPPORTEDCredit cards are not supported
ERR_DATE_RANGE_LIMIT(message pertaining to error)
ERR_EMAIL_IN_USERecipient email is assigned to another profile
ERR_INELIGIBLE_RECIPIENT_ACCOUNTIneligible account for transaction method
ERR_INSUFFICIENT_FUNDSInsufficient funds
ERR_INTERNAL_SERVER_ERRORInternal server error
ERR_INVALID_ACCOUNT_IDInvalid account ID
ERR_INVALID_ADDRESS_PARAMETERSInvalid address details
ERR_INVALID_CARD_DETAILSInvalid card details
ERR_INVALID_COUNTRYInvalid Country
ERR_INVALID_CURRENCY_CODEInvalid Currency Code
ERR_INVALID_DATE_FORMATInvalid Date
ERR_INVALID_DOB_FORMATInvalid DOB format
ERR_INVALID_EMAILInvalid email
ERR_INVALID_EXP_DATEInvalid Expiration Date
ERR_INVALID_NAMEInvalid or missing name fields
ERR_INVALID_ORIGINATING_TRANSACTION_IDInvalid originating transaction ID
ERR_INVALID_PARAMETERMissing or invalid request parameters
ERR_INVALID_PAYMENT_IDInvalid payment ID
ERR_INVALID_PAYER_IDInvalid payer ID
ERR_INVALID_PAYER_INVOICE_IDInvalid invoice ID
ERR_INVALID_PAYMENT_REFERENCE_IDPayment reference ID not found
ERR_INVALID_PAYOUT_METHOD_FOR_ACCOUNTInvalid transaction method for account
ERR_INVALID_PHONEInvalid Phone number
ERR_INVALID_RECIPIENT_EMAILInvalid recipient email
ERR_INVALID_RECIPIENT_IDInvalid recipient ID
ERR_INVALID_RECIPIENT_REFERENCE_IDRecipient reference ID not found
ERR_INVALID_ROUTING_NUMBERInvalid Routing Number
ERR_INVALID_STATEInvalid State
ERR_INVALID_TINInvalid or missing TIN
ERR_INVALID_TOKEN_IDInvalid Widget Token ID
ERR_INVALID_TRANSACTION_IDInvalid transaction ID
ERR_INVALID_TRANSACTION_REFERENCE_IDTransaction reference ID not found
ERR_LOCATION_INVALIDLocation ID invalid
ERR_MISSING_RECIPIENTMissing recipient ID or email
ERR_MISSING_ADDRESSNo address for Recipient
ERR_OCT_DECLINE{network code}:{detail}
ERR_OFAC_LIST_MATCHCancelled due to OFAC list match
ERR_PAYMENT_MAXPayment amount is greater than max amount
ERR_PAYMENT_OPTION_NOT_FOUNDPayer option not found for Payer
ERR_PAYMENT_NOT_VALID_FOR_WIDGETPayment already processed
ERR_PREPAID_CARD_NOT_SUPPORTEDPrepaid cards are not supported
ERR_PROVIDER_ACCOUNT_MISCONFIGURATIONProvider account misconfiguration
ERR_TRANSACTION_STATUS_IMMUTABLETransaction in immutable status
ERR_TRANSACTION_STATUS_NOT_APPLICABLETransaction status cannot be applied
ERR_TRANSACTION_STATUS_UPDATE_FAILEDTransaction status update failed
ERR_PAYMENT_STATUS_IMMUTABLEPayment in immutable status
ERR_PAYMENT_STATUS_NOT_APPLICABLEPayment status cannot be applied
ERR_PREPAID_ACCOUNT_ACTIVATION_FAILEDPrepaid account for activation failed
ERR_PREPAID_ACCOUNT_AGE_LIMITPrepaid minimum age restriction
ERR_PREPAID_ACCOUNT_IDV_LOCKEDPrepaid account locked due to failed identity verification, please contact Customer Service
ERR_PREPAID_ACCOUNT_INVALID_ACCOUNT_ACTIONInvalid security code
ERR_PREPAID_ACCOUNT_INVALID_SECURITY_CODEInvalid security code
ERR_PREPAID_ACCOUNT_ERRORPrepaid account creation error
ERR_PREPAID_ACCOUNT_EXISTSPrepaid account for Recipient exists
ERR_PREPAID_ACCOUNT_PROCESSINGPrepaid account for Recipient is in process of creation
ERR_PROVIDER_UNAVAILABLEProvider unavailable
ERR_RECIPIENT_NOT_FOUNDRecipient email not found
ERR_REFUND_AMOUNT_EXCEEDEDRefund amount exceeds original transaction amount
ERR_REFUND_INVALID_ORIGINATING_METHODRefund not allowed for transaction method
ERR_REFUND_INVALID_ORIGINATING_STATUSRefund not allowed for transaction status
ERR_RETRIEVING_CARD_DETAILSError determining card eligibility
ERR_SETTLEMENT_REPORT(message pertaining to error)
ERR_START_DATE_AFTER_END_DATE(message pertaining to error)
ERR_START_DATE_IN_FUTURE(message pertaining to error)
ERR_TOKENIZING_CARDError validating card details
ERR_TRANSACTION_METHOD_NOT_AVAILABLETransaction method not available
ERR_TRANSACTION_METHOD_NOT_UNIQUEMultiple configurations found for transaction method
ERR_TRANSACTION_FAILURE(message pertaining to error)
ERR_TRANSACTION_RISK_DECLINETransaction declined due to risk parameters
ERR_UNSUPPORTED_CURRENCY_CODEUnsupported Currency Code
ERR_VELOCITY_LIMITTransaction failed due to velocity controls
ERR_VERIFICATION_NOT_ENABLEDPayer not enabled for TIN Verification